KLM is a one-stop support shop for small business owners who are starting, growing, or trying to sustain. We offer consulting, marketing, and project management services. Our purpose is to foster the growth and prosperity of small businesses in our community, so this world gets better every day.

Entrepreneurs & small business owners come to KLM for support in all areas of business. Clients think of us as a concierge, business snuggy, another arm, or duplicate for the business owner; They call us when they need us. Business owners can continue to do what they love while having the support they need when they need it.

Kelly Lorenzen, CEO of KLM Consulting, is an award-winning entrepreneur with over 19 years of business ownership experience. Kelly’s passion is helping fellow entrepreneurs and small business owners succeed. She has joined forces with other local experts to provide a multi-faceted team to help clients with what they need when they need it.

Kelly has an extensive sales, marketing, operations, and business development background in a variety of industries including real estate, retail, health & wellness and the medical field. She is a dynamic, proactive, organized, efficient, well-rounded executive leader with a proven skillset in all facets of business. Kelly is a certified project management professional with expertise in small business, startups, customer service, and much more.

Kelly is a native of Arizona and a graduate of Arizona State University, with a degree in small business entrepreneurship and communications.

Chrissy Roach, has called the Valley home for the last 30 years.  She earned a marketing degree from ASU.  After graduating she started her career at the Morrison Vein Institute.  She was a dedicated Operations Manager for over 16 years in the fast-paced medical office.

Adept at motivating/training/supervising staff, implementing office processes and procedures, solving problems, and running/ organizing meetings.  She also was in charge of the online, print, TV, and radio marketing for the office. 

Since then, she has been a freelancer helping small businesses with bookkeeping and marketing. Chrissy has always had a passion for helping others and is always available to support those around her.

Chrissy really enjoys helping KLM with content creation, marketing, operations, and projects.

Josh Lorenzen started, owned, and operated a commercial and residential electrical business in Arizona for over 16 years. He has a passion for helping people, which led him to a career in the fire service. He is currently an engineer for the Phoenix Fire Dept.

Josh also takes care of the money side of things at KLM. Josh’s attention to detail, financial competencies, and business ownership experience, makes him an amazing asset to the KLM team.

When not working, Josh enjoys traveling, date nights with his wife, hiking, triathlons, basketball, golf, charity events, concerts and cultural festivals.  He loves children and has 2 of his own.

Rochelle Poulton Values

Rochelle Poulton, Business Consultant at KLM Consulting

Rochelle is thrilled to be part of the KLM team because Kelly Lorenzen is a brilliant business owner and project manager with a strong track record of helping businesses succeed. In her years as a business owner and attorney, she successfully counseled other entrepreneurs and professionals through the most financially complicated events in their lives and businesses, often achieving results they believed would not be possible. She has nearly 20 years of experience in real estate, marketing, project management, and sales, and a decade as a litigation attorney focused on financial matters for small business owners and self-employed professionals. KLM brings a natural synergy with Rochelle’s experience and skill set.

Rochelle started this adventure with a Bachelor’s degree (cum laude) in English literature and a minor in psychology at the University of New Mexico. After a few years working in a real estate investment firm, Rochelle made the move to Phoenix and completed her Juris Doctor at the Sandra Day O’Connor College of Law at Arizona State. From there, she launched her consumer rights and small business representation law firm, and eventually opened a separate bankruptcy practice. Ten years after it began, Rochelle decided to move on from the full-time practice of law. Rochelle sold the majority of her legal practice and shifted focus to helping clients solve the same types of challenges using flexible and creative business consulting techniques, rather than through legal representation – a more functional and less formalized approach to achieving client goals quickly and efficiently.

Disclaimer: Rochelle Poulton is licensed to practice in the state of Arizona, and maintains a part-time practice at Poulton Law, PLLC. Rochelle does not represent clients as an attorney at KLM Consulting and does not offer legal representation to her business consulting clients.  To learn more about Poulton Law, PLLC please visit us online at PNLaw.pro.

Heather Locke is the founder and CEO of Hammersmith Support and a trusted partner of KLM. As a designer and developer Heather is able provide web site development from start to finish. She quickly found that clients needed more than a website. They needed someone to help make their site successful. Hammersmith Support was born. For more than 10 years, we have been providing web maintenance services and helping clients enhance their web presence.

“KLM Consulting is absolutely awesome. The level of professional service and their ability to just get what you need done in a timely, professional, and polished manner is fantastic. If you are a small business owner and need help with getting tasks done, consult with KLM.”

~Rochelle P.